EFFECT OF BUSINESS ORGANIZATION AND MANAGERIAL EFFICIENCY ON SMALL SCALE BUSINESSES IN TODAY’S SUPER STORE MAIDUGURI
- Project Research
- 1-5 Chapters
- Abstract : Available
- Table of Content: Available
- Reference Style:
- Recommended for :
- NGN 5000
Background of the Study
Every organisation requires the making of decisions, the coordination of activities, deciding in advance when, why, how and who does what, setting of standards, measuring performance against standard and reviewing the standards. Numerous managerial activities have their own particular approach to specific types of problems which fall under headings such as production and operation management, human resources management, management of health delivery systems and others.
According to Nwachukwu (2007) management is the act of getting things done through and with others. Another definition by Launer (1999) refers to management as the cornerstone of organisation effectiveness and is concerned with arrangements for the carrying out of organisational processes and the execution of work. Kountz (2006) management is an operational process initially best dissected by analysing the management functions. The five essential managerial functions are planning, organising, staffing, directing, leading and controlling. These tasks of management are interrelated and actually dovetail into each other. Planning sets the stage by helping the organisation to determine where it wants to go (objectives) and how to get there (strategies and tactics). These objectives and strategies determine the type of organisational structure most suitable for the organisation.
Organisation structures are designed to fit the strategies which are meant to achieve the objective and both strategies and objectives are the outcome of planning. There is no human endeavour that does not require proper management for it to function efficiently. For every type of organisation either government establishment or private enterprise, there is a need for qualified managers to handle its activities. Management and organisations are seen as the product of their historical and social times and place and to understand the evolution of management theory in terms of how people wrestled with matters of relationship at a particular time in history. The lesson here is to learn from the trials and tribulation of those who have preceded us in steering the fortunes of the formed organisation. It is now obvious to everyone that, of the factors that are necessary for economic take off, none is to be stressed more often than management characteristically, the developing countries are known for their low technological progress and extremely low labour productivity.
A realistic approach to the development of these countries call for qualified high level manpower especially at the management level. In present day organisations it is the manager that determines the appropriate technology required and the best way to efficiently and effectively utilise all types of resources, be it physical or human. The Nigeria scene portrays the situation very adequately. Despite her abundant natural resources and rich environment, the economy of Nigeria has not quite taken off; most organisations do not operate smoothly and efficiently. The management cadre which is a sine qua non for economic development is lacking.
The government in many instances has assumed the function of entrepreneur and taken over the management functions, instances abound to convince everyone that the government has not fared well as a good manager, and has even performed worse than private entrepreneurs. The need for management is essential to the development of organisations, be it small scale or large scale industries, therefore, whenever people work together, there is generally a need for the coordination of efforts in order to attain expected result in reasonable time, and with minimum amount of money, discomfort or energy. A manager is expected to be vast in knowledge and to possess special talents or abilities quite different from non-managers.
1.2 Statement of the Problem:
While several studies have examined isolated aspects of business organisation or managerial efficiency, there exists a significant gap in synthesising these factors into a unified framework to comprehensively understand their combined influence on small business success (Wagner & Duxbury, 2020; Zhao, 2018). Moreover, the majority of existing research predominantly focuses on developed economies, neglecting the contextual nuances prevalent in emerging markets where small businesses constitute a significant portion of the economy (McKinsey Global Institute, 2019).
This study presents fragmented insights into the impact of organisational structures and managerial efficiency on the performance of small enterprises using Today's Super store, Maiduguri as a case study.
It is not a secret that small scale businesses in Maiduguri constitute a very important aspect of the people's life since the evolution of the institutional arrangement for small scale business. Small scale businesses are believed to be the engine of growth and development of a country, but unfortunately the state of the economic growth of the state generally appears to be very low despite the large contribution of business in the state. No organisation, no matter its size can survive without an effective managerial function and good organisation, therefore, there is need for sound and qualified men and women to operate in every organisation especially small scale businesses; and also there should be capable hands to manage the financial affairs in order to ensure a sound system of operation in the enterprise It is important to note that, effective operation is not exclusive concern of only one person or department within an organisation, it must involve every staff who should have the interest of the organisation at heart in order for it to achieve it set goal and objectives.
Today’s super store was established as a joint in 1999 but was fully incorporated in 2010 and upgraded to a Limited liability company in 2019 with a share capital of N5 million. Currently, the organisation has about 120 staff, and 6 departments which includes; store, management, inventory, cashier, accounting and price control. Muhammed Suraj (General Manager Today’s Store - 2024)
At Today’s Store, the relationship between the organisation and managerial efficiency of their business is a pivotal yet understudied area. Despite the recognition of managerial efficiency on small-scale businesses like Today’s store, there remains a gap in understanding its specific impact on the business outcome.
This study seeks to address these gaps by examining the intricate relationship between business organisation, managerial efficiency, and the performance of small-scale enterprises, particularly in the context of operational efficiency, employee productivity, customer satisfaction, innovation, technology utilisation, and environmental sustainability in Today's Store, Maiduguri. This is with the intent to explore the multifaceted dynamics between business organisation, managerial efficiency, and the performance of small-scale businesses in Maiduguri. By employing a mixed-method approach integrating quantitative analysis and qualitative inquiry, this study aims to develop a comprehensive understanding of how various organisational structures and managerial practices interact to influence business outcomes.
Furthermore, it seeks to identify the contextual factors that moderate these relationships, such as regulatory environments, access to resources, and cultural dimensions. The findings of this research are anticipated to contribute to theoretical advancements in the field of small business management while offering practical insights for policymakers, entrepreneurs, and managerial practitioners aiming to enhance the effectiveness and sustainability of small-scale enterprises in Maiduguri, Borno State.
1.3 Research Objectives
This project intends to assess the impact of efficient management function in the survival of small scale industry towards the achievement of the overall goals and objectives of the organisation using Today’s Store as a case study. The specific objectives were to:
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Assess the impact of role clarity on managerial efficiency on small-scale businesses.
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Evaluate the effect of process structure on operational success of small-scale businesses.
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Examine the influence of technology use practices on managerial efficiency on small-scale businesses.
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Determine the role of employee training in enhancing managerial efficiency and operational performance on small-scale businesses.
1.4 Research Questions:
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How does role clarity impact managerial efficiency on small-scale businesses?
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What’s the effect of process structure on operational success of small-scale businesses?
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To what extent does the use of technology practices influence managerial efficiency on small-scale businesses.?
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To what extent does employee training enhance managerial efficiency and operational performance on small-scale businesses?
1.5 Research Hypotheses:
Ho: There is no significant relationship between business organisation and managerial efficiency on small scale enterprises.
Hi: There is a significant relationship between business organisation and managerial efficiency on small scale enterprises.
Ho: Business organisation and managerial efficiency has no impact on small scale enterprises.
Hi: Business organisation and managerial efficiency has an impact on small scale enterprises.
1.6 Significance of the Study:
The significance of this study lies in its potential to contribute to the government and policy makers, stakeholders, Today's super store and other researchers.
Governments and policy makers can use the insights to design support programs and policies aimed at enhancing the efficiency and performance of small businesses.
For Stakeholders (Business Owners and Managers) The research can reveal best practices for organisational structure and managerial efficiency specific to the context of Maiduguri. This can help small businesses implement strategies to streamline operations, improve decision-making processes, and enhance overall performance. Local Business Support Organizations can also use Insights from the research to guide the development of tailored training programs, workshops, and advisory services to address specific needs and challenges faced by local small businesses.
The management of Today's Store can gain actionable insights on how to optimise its organisational structure and management practices. This can lead to improved operational efficiency, better resource management, and increased profitability.
And lastly, The research can contribute to the existing body of knowledge on small business management and organizational behavior which will be useful to other researchers. It can provide a foundation for further studies, help identify new research questions, and offer practical insights that other researchers can build upon.
1.7 Scope and Limitation:
This study explores organisational structures, managerial practices, and their impact on small-scale businesses in Today’s Super Store Maiduguri, aiming to provide insights into financial performance, operational efficiency, and more. potential limitations include data availability from Today’s store, the specificity of findings to the local context, and the feasibility of comprehensive data collection within the store due to organisational policies.
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